QMS Implementation ◾ 141
establishing a channel of feedback and plan a future strategy for QMS imple-
mentation. If the management follows these suggestions while implementing
QMS, the challenges associated with managing change will not be significant.
7.6 Linking to Selection Methodology
This chapter has explained some of the key CSFs for QMS implementation.
Organizations need to understand how these CSFs can assist them, and if
they fail to recognize their value, how this can jeopardize their QMS imple-
mentation processes. Now we would like to relate the CSFs discussed in
this chapter with the selection methodology that we proposed in Cha
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