Building Quality Management Systems

QMS Implementation  ◾  139

have earlier discussed that organizations need to adapt a culture that sup-

ports CI, and so a lack of a CI-supported culture is another barrier to QMS

implementation. Moreover, a failure to change the organizational philosophy

as per the need of the time can also be a significant barrier to advancement.

Research (Fletcher, 1999) also indicates that leaders must avoid quick-fix

strategies and self-absorption for survival and must take a long-term view of

empowerment that involves the commitment of the top management team to

world-class excellence and the full utilization of the employees through work

teams and enablem