Contents ◾  ix
4.3.1.5 Stage 5: Assessing and Scoring ................................74
4.3.1.6 Stage 6: Achieving Consensus .................................75
4.3.1.7 Stage 7: Producing the Feedback Report ................75
4.4 Quality Management Audits .............................................................76
4.5 Role and Importance of the QMS and Business Processes
Diagnostic on Operational Improvement and Business Strategy ....79
4.6 Summary ...........................................................................................80
4.6.1 Key Points to Remember ....................................................... 81
References

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