Introduction

Building Business Capacity is a roadmap to help you achieve exponential growth by helping you and/or your leadership team gain clarity into the most essential aspects of business. It is about operating a business using best practices and constant process improvement to help ensure success.

All businesses, large or small, are run by a set of business practices. Consciously or unconsciously, those practices govern day-to-day policies, procedures, and workflows. They become the backdrop to decision making throughout the company. These practices do in fact create the systems used to operate any business of any size.

The book is laid out in a series of essays to make reading easier. Sections are brief but packed with useful information ...

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