In this chapter we’ll look at the pivotal link between the principles of coaching and your ability to engage and motivate people in the workplace. Whether you work in a small business or large organisation, engagement levels affect people’s behaviour around you on a daily basis. So I’ll offer simple definitions of engagement to confirm your awareness and help you consider the relevance to you. Using questions and prompts, I’ll also help you decide where you might benefit from a sharper focus on this fascinating topic. Finally, we’ll consider what you can actually do in conversation to benefit someone’s engagement levels.
Of course, if you are ...
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