Chapter 1
1. www.mindtools.com/pages/article/fostering-initiative-team.htm.
2. Campbell (2000).
3. Campbell (2000).
4. www.citrix.com/en-au/news/announcements/apr-2020/remote-work-the-new-normal.html
5. Pink (2011).
Chapter 2
1. Baker (2014).
2. The Industrial Revolution was the transition from creating goods by hand to using machines. Its start and end are widely debated by scholars, but the period generally spanned from about 1760 to 1840.
3. It’s become a trendy managerial acronym: VUCA, short for volatility, uncertainty, complexity, and ambiguity, and a catchall for “Hey, it’s crazy out there!”
4. Jacobs (2020).
Chapter 3
1. Baker (2014).
2. Baker (2009).
3. Baker (2014).
4. Middlemiss (2015).
Chapter 4
1. Jones (2016).
Chapter 6
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