Foreword
The world we live in is chaotic at best, and this chaos translates into industry and healthcare and affects the success of organizations all over the globe. The leadership competencies of the past do not provide the skill to transform organizations in this current environment. Modern leadership competencies focused on leveraging the staff by engaging them and recognizing them as key to unbridled success are what is necessary during these times. The key to engaging the staff is found in one simple word, trust. Trust is the most difficult thing to earn but the easiest to lose. Once a leader has lost the trust of their staff, the climb back to that status is far more difficult. An important factor in the acquisition of trust is the notion ...
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