Better Business, 5/e

Objective 11-3 Operations Planning and Management

1. Define operations management, explain what factors are important in determining a facility’s location and layout, and outline the types of technology used in production facilities.

Source: big tau/Fotolia

Arthur Ridder is the operations manager for a furniture company in northern Washington. The company has enjoyed a great deal of success; its close proximity to natural resources and dependable suppliers, as well as a large, skilled employee base, has allowed it to produce great quantities ...