You are now ready to put what you have learned from this book into practice. Use this section as a review guide:
CHAPTER 1. MANAGING 101
- The three “C’s”—collaboration, cooperation, and consensus—can help you become a better manager.
- Delegation does not mean abdicating your responsibility. Even when you delegate, it’s important to monitor progress on a task.
- Praise should be given in public; criticism must be offered in private.
- A step-by-step plan of action for accomplishing your goal is crucial.
CHAPTER 2. MANAGING INDIVIDUALS
- A strong business starts with the right staff.
- Training—new-employee orientations, on-the-job development, and formal training—is key to employees’ success and motivation.
- Feedback should be ...
