CHAPTER FIFTEEN

Sonoco

A performance management system designed to develop employees' knowledge of their roles and responsibilities while aligning their performance in support of the company's strategic business goals through such tools as 360-degree feedback and a focused competency model

INTRODUCTION

BACKGROUND

Organizational Structure

SYSTEM SPECIFICS

Key Objectives

System Basics

The Process

Who Is Involved in Conducting Performance Appraisals?

Providing Thorough and Meaningful Feedback

Differences in the System Between Levels of Employees

Identifying and Dealing with High and Poor Performers

The Most Effective Components of Sonoco's Performance Management System

The Least Effective Components of Sonoco's Performance Management Process

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