HOW TO HANDLE DIFFICULT PEOPLE
“Your goal [is to] make your bosses smarter, your team more effective, and the whole company more competitive because of your energy, creativity, and insights.”
—Jack Welch
To be an asset to your company, you need to be a problem solver. In other words, you need to be skilled at making problems go away. To manage all difficult people and the problems that come with them, you need to remember one basic principle: First, you must separate the problem from the person.
Self-Assessment Quiz
YOUR WORK STYLE
Just as everyone’s personality is different, ways of dealing with various office situations vary from person to person. Answer the following questions as honestly as possible, thinking only about how you ...
