HOW DIFFICULT PEOPLE AFFECT THE WORKPLACE
“My main job was developing people. Of course, I had to pull out some weeds, too.”
—Jack Welch, former CEO of General Electric and author of Winning
From line supervisors to senior managers, today’s leaders are in the business of developing their people, which means helping them develop strong and productive relationships. Your challenge as a manager is to form coalitions of willing, eager, and ambitious people within your realm of responsibility.
Self-Assessment Quiz
ARE DIFFICULT PEOPLE TAKING A TOLL ON YOU?
Read each of the following statements and indicate whether you agree or disagree. Then check your score and study the analysis at the end.
- I have difficult people reporting to me. • ...
