INTRODUCTION
The Current State of Healthcare
Healthcare is in the midst of a massive disruption. Financial structures are in tatters. Public trust is shaky. Every aspect of the way we care for people is up for reconsideration, and, if we take advantage of this moment, we can create a better system. Imagine the changes we are capable of: Avoidable mortality and hospital-acquired infections could plummet in the coming months, while patient satisfaction rates climb. Waste in the system can drop by double-digit percentage points.
Does this sound like a fantasy? A nationwide survey of healthcare organizations conducted by UC Berkeley in 2017 found that nearly 70 percent of healthcare systems were actively engaged in improvement initiatives such as ...
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