Start Here: The Assessment
How does an organization begin this kind of work, looking deeply at what drives its people and then asking individuals to change their behavior? How do we decide to take on new traits?
As with every systemic change, it should begin like an A3, with a statement of the problem and the current conditions. And this is the way we have found to document true current conditions: the assessment.
In this chapter, you will meet two very experienced practitioners and follow along as they perform organizational assessments to determine readiness for change. We begin this way to make it clear that there is no one right way to do ...
Get Becoming the Change: Leadership Behavior Strategies for Continuous Improvement in Healthcare now with the O’Reilly learning platform.
O’Reilly members experience books, live events, courses curated by job role, and more from O’Reilly and nearly 200 top publishers.
