Part 1 The Importance of Leadership to Building a Thriving Business
Chapter 1-1What Makes an Effective Leader?
Chapter 1-2Emotional Intelligence is a Key Leadership Trait
Chapter 1-3Set the Right Tone at the Top and Nurture the Right Organizational Culture
Chapter 1-4Always Lead Your Organization with the Highest Level of Ethics and Integrity
Chapter 1-5Lessons Taught by the Challenger Space Shuttle Disaster
Chapter 1-6How to Earn Employees’ Trust and Build a High-Performance Team
Chapter 1-7To Improve Your Effectiveness, Relate to Your Employees
Chapter 1-8The ABCs of Decision Making
Chapter 1-9Don’t Micromanage Employees. Empower and Hold Them Accountable for Results
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