CONTENTS

Preface

Acknowledgments

1. Introduction

2. Develop the Strategy

3. Plan the Strategy

4. Strategic Initiatives: Launching the Strategy into Motion

5. Aligning Organizational Units and Employees

6. Plan Operations: Align Process Improvement Programs

7. Plan Operations: Sales Forecasts, Resource Capacity, and Dynamic Budgets

8. Operational and Strategy Review Meetings

9. Meetings to Test and Adapt the Strategy

10. The Office of Strategy Management

About the Authors

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