ACKNOWLEDGMENTS
WE HAVE BENEFITED GREATLY from the experiences of the organizations that we cite in this book. Their ability to extend our ideas with sophisticated applications is a true source of managerial innovation and progress. In particular, our thanks go to the following contributors:
Bank of Tokyo-Mitsubishi | Takehiko Nagumo |
Borealis | Thomas Boesen |
Brazilian National Confederation of Industry (CNI) | José Augusto Coelho Fernandes |
Canadian Blood Services | Graham Sher, Sophie de Villers, Andy Shaw |
Federal Bureau of Investigation | |
Hillside Family of Agencies | Dennis Richardson,Maria Cristalli |
HSBC Rail | Peter Aldridge |
KeyCorp | Michele Seyranian, Lesa Evans |
Lockheed Martin | Ed Meehan, Pamela Santiago,Richard Dinnan, LanceFreedman, ... |
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