ASTD Hand Book for Workplace Learning Professionals

Contents

Foreword	ix
Introduction	xi
Section I: Learning in the Workplace	1
Luminary Perspective: Learning in the Workplace	3
A. William (Bill) Wiggenhorn
1  The Evolution of the Training Profession	9
Tora Estep
2  The Evolution of Human Performance Improvement	33
Joe Willmore
3  The Business Case for Learning	47
Rita Bailey
4  Performance Consulting: A Process to Ensure Skill Becomes Performance	57
Dana Gaines Robinson
Section II: Assessing and Analyzing Needs	75
Luminary Perspective: Some Important Questions Regarding Needs Assessment and Analysis	77
Geary A. Rummler
5  Data ...