Preface

Salesforce is one of the world's leading enterprise software platforms. Businesses across the world rely on it to run increasingly critical parts of their business. Artificial Intelligence (AI), principally in the shape of machine learning models of ever-increasing scale and complexity, is equally becoming influential in many areas of business operations and strategic decision-making.

The Einstein platform is Salesforce's answer to how to marry the core functionality of their product offerings with the need for sophisticated AI-based solutions to improve, automate, and enlighten business processes. In this book, we will explore this platform in terms of what it can and what it can't achieve, so that you as an architect can make the right ...

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