Chapter 5. Classification for Text Analysis
Imagine you were working at one of the large email providers in the late 1990s, handling increasingly large numbers of emails from servers all over the world. The prevalence and economy of email has made it a primary form of communication, and business is booming. Unfortunately, so is the rise of junk email. At the more harmless end of the spectrum, there are advertisements for internet products, which are nonetheless sent in deluges that severely tax your servers. Moreover, because email is unregulated, harmful messages are becoming increasingly common—more and more emails contain false advertising, pyramid schemes, and fake investments. What to do?
You might begin by blacklisting the email addresses or IP addresses of spammers or searching for keywords that might indicate that an email is spam. Unfortunately, since it is relatively easy to get a new email or IP address, spammers quickly circumvent even your most well-curated blacklists. Even worse, you’re finding that the blacklists and whitelists do not do a good job of ensuring that valid email gets through, and users aren’t happy. You need something better, a flexible and stochastic solution that will work at scale: enter machine learning.
Fast-forward a few decades, and spam filtering is the most common and possibly most commercially successful text classification model. The central innovation was that the content of an email is the primary determination of whether or not the email ...
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