About This Guide
This guide serves as a tour of the breadth of functionality of OS X Yosemite and the best methods for effectively supporting users of OS X systems. It is intended for both self-paced learners and those participating in an instructor-led course. This guide is the curriculum for the official Apple training course Yosemite 101: OS X Support Essentials 10.10, a three-day, hands-on course that provides an in-depth exploration of how to troubleshoot on OS X Yosemite. This course is facilitated by an Apple Certified Trainer and is organized into multiple ...
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