4
Overcoming obstacles to tackling burnout
We like to think that anyone with a bit of sensitivity and common sense can see when someone isn’t coping, but in fact there are obstacles that get in the way of us being able to help – and often these obstacles are people themselves. Individuals who suffer burnout are often highly conscientious and adept at hiding their distress and putting on a brave face. Managers may well be too busy and preoccupied to spot the signs of that distress. And beneath the surface there are unconscious cognitive biases and coping mechanisms that can make us blind to the suffering of others.
This chapter explores how people can become an obstacle, and offers guidance for how to help those at risk of burnout or suffering ...
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