Chapter Objectives
• Expand on the impact of uncertainty in the supply chain as discussed in prior chapters
• Discuss the differences between demand side and supply side uncertainty
• Learn more about the bullwhip effect introduced in Chapter 4 (on forecasting)
• Consider coping strategies for SCM uncertainty
• Review mini-case examples of best practices
With today’s move toward globalization, firms are managing increasingly complex supply chains of subsidiaries, customers, and suppliers. IT helps manage this complexity either by providing supply chain information, facilitating communication between supply chain partners, ...
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