CHAPTER 1

Supply Chain Management

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Chapter Objectives

Define terminology

Introduce the concept of “supply chain management”

Explore the pillars that support excellent supply chain management (SCM)

Lay the foundation for the introduction of supply chain strategy

It is impossible to carry on a discussion of the current business environment without the term “supply chain” coming up. Warren Hausman of Stanford University sums it up well when he states that “Today’s competition is not really company vs. company but supply chain vs. supply chain.” Yet, what do we mean when we say, “supply chain” and what is required to manage one?

History of ...

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