One of my hardest decisions yet was to step down from corporate life into the uncharted world of writing, to fulfill an abiding passion. The support and encouragement I received from my family, most notably my mother, Mrs. Madhuri Pachory, and my wife Seema in this difficult transition is invaluable. It is what made this book possible. I, therefore, dedicate it to them with gratitude and pride.
Behind every story and anecdote in this book are people who lent me their time and insights through interviews and survey responses, patiently bearing with my persistence. Without their support, the narrative would have been incomplete, or at best, obscure. I wish I could name all these people individually and express my deep gratitude ...
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