Chapter 3. Focus Continuously on Quality

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The principle of focusing continuously on quality emphasizes that quality, to be achieved, must be addressed throughout the project life-cycle. An iterative process is particularly adapted to achieving quality, since it offers many measurement and correction opportunities.

Improving quality is more than simply “meeting requirements” or producing a product that meets user needs and expectations. Rather, quality also means identifying the measures and criteria that demonstrate how it was achieved and show clearly that the process can be repeated and managed.

Ensuring high quality demands more than the participation ...

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