PART I

What Is Agile Working?

While interviewing employees of large public- and private-sector organizations for a major survey on agile working, it became clear to me that many employees didn’t really “get” what agile working was about. With an increasing number of organizations introducing agile working initiatives surely they will stand a higher chance of success if their employees have grasped the concept of agile working. My interviews provided evidence that most employees are familiar with flexible working, hardly surprising, as this term has been around the beginning of this century. However agile working was coined around 2008 and has not yet permeated nearly as far. Confusingly, sometimes agile working is used as a synonym for flexible ...

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