Agile Product and Project Management: A Step-by-Step Guide to Building the Right Products Right

© The Author(s), under exclusive license to APress Media, LLC, part of Springer Nature 2022

M. BreyterAgile Product and Project Managementhttps://doi.org/10.1007/978-1-4842-8200-7_1

1. The Role of Project and Product Management in Software Delivery and IT Services

Mariya Breyter¹  

(1)

New York, NY, USA

 

This chapter covers the history of project management as a profession and provides an overview of the primary delivery frameworks.

What Does It Mean to “Deliver” Software and IT Services?

A product is not possible without its customers. Not only are they expected to purchase and use it once it has been built, but they can also provide input and even inspiration during the design process. This applies equally to software products and IT services. Nowadays, ...