19. Film Critics

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Film critics are team members or corporate spectators who have determined that the value they add to the project lies in pointing out what has gone wrong or is going wrong, but who take no personal accountability to ensure that things go right.

You are in the final weeks before releasing your new system into production. Integration testing has been in full swing for some time, and the developers are fixing bugs as they come in. Release managers are going though their checklists of pre-ship activities to ensure that nothing has been overlooked. Then, at a readiness review, a new voice is heard. This is typically someone who has ...

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