Book description
This book investigates the genesis and success of innovation in the hospitality industry as detailed in over four dozen case studies. In many of the cases studies, the innovators themselves provide the insights into their innovative inspiration and the lessons learned from the way they brought their innovative ideas to life. The cases include innovations for improved customer service, stronger human resources, and new food service and lodging concepts. While updated technology forms the basis for many of the innovations, some of the cases focus specifically on technology improvements, with a particular focus on the use of technology as a mediator in the service value chain. With the passage of several years, the book shares the outcome of the innovative concepts—most of which continue to operate. The lessons presented will provide you a valuable perspective on success through innovation, whether you are operating in the hospitality industry or another business.
Table of contents
- Cover
- Title
- Copyright
- Foreword
- Acknowledgments
- Chapter 1. The Nature of Innovation
- Chapter 2. Improving the Customer Experience
- Chapter 3. Better Human Resources for Improved Operations
- Chapter 4. Sustainability Innovation
- Chapter 5. Applying Technology for Corporate Success
- Chapter 6. Innovative Restaurant Concepts
- Chapter 7. Lodging Concept Innovation
- Chapter 8. Strategic Intermediation
- Chapter 9. Achieving Success through Innovation
- About the Authors
- Index
- Adpage
Product information
- Title: Achieving Success Through Innovation
- Author(s):
- Release date: September 2016
- Publisher(s): Business Expert Press
- ISBN: 9781631570445
You might also like
book
Value-Based Management in Government
Provides step-by-step guidance on implementing and using a value-based management system within the government Countless books …
book
Using Thematic Thinking to Achieve Business Success, Growth, and Innovation: Finding Opportunities Where Others Don’t Look
Leverage hidden similarities and connections to succeed in new markets and avert emerging business risks! Firmly …
book
Energy Efficiency
Energy Efficiency: Towards the End of Demand Growth is a detailed guide to new energy efficiency …
book
The Progress Principle
What really sets the best managers above the rest? It’s their power to build a cadre …