Chapter 28 Monitoring and Controlling Stakeholder Engagement

TOPICS COVERED

Control Stakeholder Engagement

Control Stakeholder Engagement is the process of monitoring overall project stakeholder relationships and adjusting strategies and plans for engaging stakeholders. This process compares the stakeholder management plan with the results from engaging stakeholders. If stakeholder engagement is not occurring as desired a change request is initiated. You will notice that the artifacts used to control stakeholder engagement are similar to those used to control communications. These two processes are very tightly linked. They may occur simultaneously without much distinction between the two. However, there are times when the focus is explicitly on how to most effectively engage and manage stakeholders, or how to most effectively communicate.

Figure 28-1 shows the inputs, tools and techniques and outputs for the Control Stakeholder Engagement process. Figure 28-2 shows a data flow diagram for the Control Stakeholder Engagement process.

Figure 28-1 Control Stakeholder Engagement Inputs, Tools and Techniques, Outputs

Source: PMBOK® Guide—Fifth Edition