Notes
INTRODUCTION
1. Charles Fishman, “Engines of Democracy,” Fast Company, no. 28, October 1999, www.fastcompany.com/37815/engines-democracy.
2. “GE Aviation Durham Expands and Invests for the Future,” news release, October 12, 2010, www.geaviation.com/press/other/other_20101012.html, retrieved January 29, 2013.
3. Fishman, “Engines of Democracy.”
4. For more information on the VA's New York Regional Office receiving the first Hammer Award, see “National Partnership for Reinventing Government,” http://govinfo.library.unt.edu/npr/library/announc/hamrpart2.html, retrieved January 29, 2013, and “Vice President Gore Hits Home with HAMMER Award for VA Regional Office,” U.S. Office of Personnel Management, http://archive.opm.gov/perform/articles/097.asp ...
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