A Team of Leaders

INTRODUCTION

THE OPPORTUNITY

How do you create an environment that successfully addresses the many challenges that supervisors and employees deal with while producing outstanding performance? The answer is simple: You have to create an environment where everyone is a leader. That is, an environment where everyone works together, takes the initiative, assumes ownership, is willing to deal with difficult issues, and accepts accountability for the team's results; an environment that is in stark contrast with one in which the supervisor tries to get everyone to produce.

This is a fundamental change in the way that most work entities operate. However, as we will show you, such a workplace design will produce better performance and make your work ...