Overview
Planning is the project phase that plans how the team will develop the project deliverables.
In their eagerness to move forward, organizations tend to abbreviate planning.
A System Implementation Encounters Unexpected Difficulties
The Canadian federal government wanted to replace its badly outdated payroll systems. Successive governments pushed ahead with the Phoenix payment system rollout while ignoring the repeated pleas from the Public Service Alliance of Canada (PSAC), the union for federal public employees.
Due to technical glitches and a general lack of preparation, more than 80,000 of the 300,000 public servants ...
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