Acquisition of labor, 68–71
Africa
hospitality industry, expansion of, 129
Aimbridge Hospitality, 29
Amazon, 98
Ambassador, 2
American Automobile Association
diamond rating system, 97
Americans with Disabilities Act (ADA), 105
Asia
hospitality industry, expansion of, 57–58, 127–128
Automatic Retailers of America (ARA). See Aramark
Barriers to entry
hotels, 80–81
imitation, 81–82
restaurants, 81
Bell, Glen, 13
Bing, 98
Blitz, Gerard, 22
Bloomin’ Brands, 30
Bombings, as threat to hospitality industry, 118–119
Boulanger, 11
Brand(s/ing)
collectors, 51–55
strategies, 59–64
Brinker International, 31
Brinker, Norman, 14
Bureau of Labor Statistics, 69
Burns, Matthew, 13
Caesar’s Entertainment, ...
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