A Practical Guide to Dealing with Difficult Stakeholders

CHAPTER 1Project Stakeholders

 

 

 

Introduction

Every project manager knows instinctively that their role is as much about dealing with the people in and around their project as it is about project management methodologies, managing schedules, creating resource plans and generally being organised. While there is increasing focus in project management literature on the subject of Stakeholders, very little has been written about dealing with the variety of people-related problems that every project manager faces – such as difficult internal or external Customers, de-motivated Teams, aggressively unhelpful senior managers, lazy project Sponsors and unhelpful Gatekeepers.

Conventional textbooks take a fairly mechanistic perspective in seeing ...