A Practical Guide to Dealing with Difficult Stakeholders

Preface

 

 

 

There are many different types of people, or Stakeholders, involved in your project; which in this book is always the Project. These include Sponsors and other senior managers, the project Team and internal or external Customers or Contractors – not to mention other groups or individual Gatekeepers within your organisation, such as operations, finance and project or service management process owners.

All of them have different needs, objectives, responsibilities and priorities. Indeed, your project will not necessarily be at the very top of their agenda. It is a disturbing realisation that, for any number of personal or professional reasons, some of them may not be as co-operative and helpful as you want – or even want your project ...