about the author
Dr. Jennifer George-Palilonis is a full professor in the Department of Journalism at Ball State University. She holds the George & Frances Ball Distinguished Professorship and is the co-director for the Center for Emerging Media Design & Development (centerforemdd.com). She teaches graduate courses in user experience, usability testing methods, theories and frameworks in human-computer interaction, and design thinking, as well as upper-level undergraduate courses in information graphics reporting and interaction design. She holds a PhD in Human-Computer Interaction from the Indiana University School of Informatics and Computing.
George-Palilonis also runs an applied user experience research lab at Ball State, as well as a digital ...
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