5There Is More to Performance than Just Management!
Learning Objectives
By the end of this chapter, you should be able to:
• Explain the difference between performance management and performance appraisal and why both are needed.
• List the stages of the performance management process and explain why they are critical to managing human behavior.
• Explain how to balance the dual roles of a manager to avoid problems in the performance management process.
INTRODUCTION
What is the least liked, most often avoided management activity besides firing an employee? Many managers would say conducting a performance appraisal. Many dread the annual performance ...
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