Endnotes
Chapter 1
1. E. McGlynn, S. Asch, J. Adams, et. al, “The Quality of Health Care Delivered to Adults in the United States,” New England Journal of Medicine 348 (2003): 2635-2645.
2. “Analytics: The New Path to Value,” a joint MIT Sloan Management Review and IBM Institute for Business Value study, Copyright © Massachusetts Institute of Technology 2010.
3. Steve Jobs, BrainyQuote.com, Xplore Inc, 2013, www.brainyquote.com/quotes/quotes/s/stevejobs416925.html, accessed February 25, 2013.
4. Paul Plsek, “Complexity and the Adoption of Innovation in Health Care,” presentation to conference on Accelerating Quality Improvement in Health Care: Strategies to Speed the Diffusion of Evidence-Based Innovations, Washington, D.C., January 27, 2003. ...
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