A Better Way to Pilot Emerging Technologies

IKEA didn’t give up on drones for inventory management after pilots fizzled — it came up with a better approach for testing new technologies.

Companies that are considering adopting a particular technology typically base the decision on the strength of the business case. Such an assessment is straightforward when the technology will upgrade existing equipment or replace manual processes with automation, or when the technology is already in use at other organizations that have demonstrated its benefits. But it’s much harder to quantify the value of emerging technologies that are not yet being widely used.

In fact, budget-centered business ...

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