Book description
A brand new collection of indispensable business skills for professionals in any industry… 5 pioneering books, now in a convenient e-format, at a great price!
5 remarkable eBooks help professionals gain the business skills they need to advance in their careers
Today, business professionals need far more than technical skill to advance in their careers: they need a deep understanding of the business, combined with real leadership skills for motivating colleagues and executing on key assignments. This unique 5 eBook package brings together these crucial business skills, helping professionals rise far beyond their current roles. In The Art of Asking, Terry J. Fadem shows how to ask the right questions in the right ways, and get the answers you need to succeed. Discover the core questions you need to master... avoid the mistakes business questioners make most often... master ten simple rules for questioning more effectively… ask questions that give you control over tough situations... use questions to promote innovation, drive change, identify hidden problems, and get failing projects back on track! Next, in The Truth About Negotiations, Leigh L. Thompson reveals 53 proven negotiation principles: bite-size, easy-to-use techniques for becoming a world-class negotiator. Learn how to prepare for a negotiation within one hour… negotiate with people you hate (or love)… clearly identify your "best alternative" if a deal isn't possible… use reason, respect, and reciprocity to extract a deal's maximum potential value, create win-win solutions, and establish enduring relationships. In Presenting to Win, Updated and Expanded Edition, world-renowned presentation consultant Jerry Weissman shows how to connect with even the toughest, most high-level audiences...and move them to action. Drawing on his experience helping the world's top tech executives excel at make-or-break investor presentations, he shows how to dump those PowerPoint templates, tell compelling stories that focus on what's in it for the audience, and get action! In How to Keep Score in Business, long-time CEO Robert Follett helps you capture crucial insights buried in balance sheets, income statements, and other key reports. Follett shows how to apply core tools for analyzing financial reports and investment opportunities and demystifies accounting terms every decision-maker should know. Finally, in The Truth About Managing People, Third Edition, Stephen P. Robbins distills management to its essence, sharing 61 proven principles and real solutions for the make-or-break problems faced by every manager. You'll learn how to overcome the true obstacles to teamwork… why too much communication can be as dangerous as too little… how to improve hiring and employee evaluations… heal "layoff survivor sickness"… manage a diverse culture… lead effectively in a digital world… get past age stereotypes… and much more!
From world-renowned leaders and performance expertsTerry J. Fadem, Leigh L. Thompson, Jerry Weissman, Robert Follett, and Stephen Robbins
Table of contents
- Title Page
- Copyright Page
- Contents
-
Ask Better Questions, Get Better Answers
- Copyright Page
- Dedication Page
- Praise for The Art of Asking
- Disclaimer
- Acknowledgments
- About the Author
- Preface: Corporate Inquisitions
- Introduction: Questioning Is the Skill of Management
- Common Errors: How to Recognize and Correct Them
- Neglected Questions
- Misuses of Management Skills: Inquisitions Are Not the Only Abuse of Questioning
- Questioning: Improve Your Skills
- Signs and Signals
- Types of Questions
- Use of Skills
- Listening
- Conclusions
- Definitions
- Epilogue
- References
- Questioning as a Spectator Sport: Where to Go to Watch and Learn the Game
- Endnotes
- Financial Times Press
-
The Truth About Negotiations
- Copyright Page
- Praise for The Truth About Negotiations
- Introduction
- Truth 1. If you have only one hour to prepare...
- Truth 2. Negotiation: A natural gift?
- Truth 3. Rehearsal might get you to Carnegie, but it won't help you negotiate
- Truth 4. The power of making the first offer
- Truth 5. What if you don't make the first offer?
- Truth 6. Don't be a tough or a nice negotiator
- Truth 7. Four sand traps in the golf game of negotiation
- Truth 8. Your industry is unique (and other myths)
- Truth 9. Identify your BATNA
- Truth 10. It's alive! Constantly improve your BATNA
- Truth 11. Don't reveal your BATNA
- Truth 12. Don't lie about your BATNA
- Truth 13. Signal your BATNA
- Truth 14. Research the other party's BATNA
- Truth 15. Develop your reservation price
- Truth 16. Beware of ZOPA myopia
- Truth 17. Set optimistic but realistic aspirations
- Truth 18. Plan your concessions
- Truth 19. Be aware of the "even-split" ploy
- Truth 20. The pregame
- Truth 21. The game
- Truth 22. The postgame
- Truth 23. What does "win-win" really mean?
- Truth 24. Satisficing versus optimizing
- Truth 25. There are really only two kinds of negotiations
- Truth 26. Ask triple-I questions
- Truth 27. Reveal your interests
- Truth 28. Negotiate issues simultaneously, not sequentially
- Truth 29. Logrolling (I scratch your back, you scratch mine)
- Truth 30. Make multiple offers of equivalent value simultaneously
- Truth 31. Postsettlement settlements
- Truth 32. Contingent agreements
- Truth 33. Are you an enlightened negotiator?
- Truth 34. The reciprocity principle
- Truth 35. The reinforcement principle
- Truth 36. The similarity principle
- Truth 37. Know when to drop an anchor
- Truth 38. The framing effect
- Truth 39. Responding to temper tantrums
- Truth 40. What's your sign? (Know your disputing style)
- Truth 41. Using power responsibly
- Truth 42. Saving face
- Truth 43. How to negotiate with someone you hate
- Truth 44. How to negotiate with someone you love
- Truth 45. Building the winning negotiation team
- Truth 46. What if they arrive with a team?
- Truth 47. Of men, women, and pie-slicing
- Truth 48. Know why the fish swim
- Truth 49. It does not make sense to always get to the point...
- Truth 50. Negotiating on the phone
- Truth 51. Your reputation
- Truth 52. Building trust
- Truth 53. Repairing broken trust
- References
- Acknowledgments
- About the Author
-
Presenting to Win: The Art of Telling Your Story, Updated and Expanded Edition
- Copyright Page
- Dedication Page
- Praise for the First Edition of Presenting to Win
- Foreword to the Updated and Expanded Edition
- Preface
- Introduction
- One. You and Your Audience
- Two. The Power of the WIIFY
- Three. Getting Creative: The Expansive Art of Brainstorming
- Four. Finding Your Flow
- Five. Capturing Your Audience Immediately
- Six. Communicating Visually
- Seven. Making the Text Talk
- Eight. Making the Numbers Sing
- Nine. Using Graphics to Help Your Story Flow
- Ten. Bringing Your Story to Life
- Eleven. Customizing Your Presentation
- Twelve. Animating Your Graphics
- Thirteen. The Virtual Presentation
- Fourteen. Pitching in the Majors
- Appendix A. Tools of the Trade
- Appendix B. Presentation Checklists
- Acknowledgments
- About the Author
- Index
- Financial Times Press
-
How to Keep Score in Business: Accounting and Financial Analysis for the Non-Accountant
- Copyright Page
- Acknowledgments
- About the Author
- 1. Introduction
- 2. Glossary of Key Financial Accounting Terms
- 3. The Balance Sheet
- 4. More Balance Sheet
- 5. Still More Balance Sheet
- 6. The Income Statement
- 7. Return on Investment (ROI)
- 8. Changes in Financial Position
- 9. Cash Flow Budget
- 10. Other Analysis Ratios and Tools
- 11. A Summary of What You Have Learned
- A. Acme Widget Company
- B. Present Value Tables
- Index
- Financial Times Press
-
The Truth About Managing People, Third Edition
- Copyright Page
- Dedication Page
- Preface
-
Part I: The Truth About Hiring
- Truth 1. First Impressions DO Count!
- Truth 2. Forget Traits; It’s Behavior That Counts!
- Truth 3. Brains Matter; or Why You Should Hire Smart People
- Truth 4. When in Doubt, Hire Conscientious People!
- Truth 5. Want Friendly Employees? It’s in the Genes!
- Truth 6. Realistic Job Previews: What You See Is What You Get
- Truth 7. Throw Out Your Age Stereotypes
- Truth 8. Match Personalities and Jobs
- Truth 9. Hire People Who Fit Your Culture: My “Good Employee” Is Your Stinker!
- Truth 10. Good Citizenship Counts!
- Truth 11. Manage the Socialization of New Employees
-
Part II: The Truth About Motivation
- Truth 12. Why Many Workers Aren’t Motivated at Work Today
- Truth 13. Telling Employees to “Do Your Best” Isn’t Likely to Achieve Their Best
- Truth 14. Not Everyone Wants to Participate in Setting Goals
- Truth 15. Professional Workers Go for the Flow
- Truth 16. When Giving Feedback: Criticize Behaviors, Not People
- Truth 17. Managing Across the Generation Gap
- Truth 18. You Get What You Reward
- Truth 19. It’s All Relative!
- Truth 20. Recognition Motivates (and It Costs Very Little)
- Truth 21. There’s More to High Employee Performance Than Just Motivation
-
Part III: The Truth About Leadership
- Truth 22. Five Leadership Myths Debunked
- Truth 23. The Essence of Leadership Is Trust
- Truth 24. Experience Counts! Wrong!
- Truth 25. Effective Leaders Know How to Frame Issues
- Truth 26. You Get What You Expect
- Truth 27. Charisma Can Be Learned
- Truth 28. Charisma Is Not Always an Asset
- Truth 29. Make Others Dependent on You
- Truth 30. Successful Leaders Are Politically Adept
- Truth 31. Ethical Leadership
- Truth 32. Virtual Leadership: Leading from Afar
- Truth 33. Adjust Your Leadership Style for Cultural Differences, or When in Rome...
- Part IV: The Truth About Communication
- Part V: The Truth About Building Teams
- Part VI: The Truth About Managing Conflicts
- Part VII: The Truth About Designing Jobs
- Part VIII: The Truth About Performance Evaluation
- Part IX: The Truth About Coping with Change
- References
- Financial Times Press
Product information
- Title: 5 Business Skills Every IT Pro Must Master (Collection)
- Author(s):
- Release date: October 2012
- Publisher(s): Pearson
- ISBN: 9780133353433
You might also like
book
The Rebel’s Guide to Email Marketing: Grow Your List, Break the Rules, and Win
A No-Nonsense, Take-No-Prisoners Plan for Earning Positive Return on Your Email Marketing! “They” say email is …
book
The Quick and Easy Performance Appraisal Phrase Book
Have you ever found yourself at a loss for words around performance review time? Do you …
book
101 Sample Write-Ups for Documenting Employee Performance Problems, 3rd Edition
Managers may dread dealing with performance problems, but this sanity-saving guide by HR expert Paul Falcone …
book
The Encyclopedia of Business Letters, Faxes, and E-mail
Business writing has been transformed in our era from long, leisurely letters to fast faxes, instant …