CHAPTER 1Common Managerial and Supervisory Discussions
Mediating disputes among subordinates, responding appropriately to requests for confidential information, and providing advice before a holiday party are all part and parcel of being a leader and manager. These oh-so-common conversations, however, can trip up well-meaning supervisors who may not be thinking through some of the possible ramifications of the advice they dole out.
Consider this chapter a crash course on Management 101. The tips and strategies here will help you to navigate common but potentially dangerous pitfalls that await you as a manager. Not only will these discussions help you lead more effectively, but they’ll also help your subordinates learn how to manage more effectively ...
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