101 Project Management Problems and How to Solve Them

72. How do I establish effective global communications? What metrics can I use to track communications?

Some of the purposes served by remote communications are explored in Problem 71, along with some ideas for making them more effective. Discussion of project communications tools can be found in Problem 96. This problem focuses primarily on how best to communicate globally.

Using Telecommunications

There are many tools for audio teleconferencing, and most of us these days use them extensively and relatively well. If you plan to use speakerphone equipment, check that it is in good working order and is of high enough quality to ensure that those who are not in the same room with the speakerphone will be able to understand everything that’s said, ...