STEP SIX

Win Support

OVERVIEW

Who are your stakeholders? Interviewing stakeholders Knowing how to influence  Key points to keep in mind

 

We must become the change we want to see.

—Mahatma Gandhi

 

Change is scary. Even relatively small changes like implementing a new software program organization-wide can cause anxiety in employees as it may directly affect their job performance. Huge changes, such as merging organizations, will cause that anxiety to multiply exponentially. To successfully manage change, you need to understand how the various groups and individuals see change and how it will affect them. If members of a group see that a change can benefit them, work with them to make it happen and garner their support. If a group is threatened, ...

Get 10 Steps to Successful Change Management now with the O’Reilly learning platform.

O’Reilly members experience books, live events, courses curated by job role, and more from O’Reilly and nearly 200 top publishers.