STEP TEN
Review Lessons Learned
OVERVIEW
What areas should you review for lessons? Sharing lessons learned Key points to keep in mind
That’s the reason they’re called lessons, because they lessen from day to day.
—Lewis Carroll
Reviewing the lessons learned during a change process is important for the change manager. After participating in a change initiative, managers will benefit from looking back at the transition period from prechange to postchange to review what they’ve learned, as well as what worked or didn’t work, and to think about how they will approach their next movement toward organizational change. Managers are encouraged to take the time to consider how the outcome of one change initiative will affect their future behavior ...
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