STEP FIVE:

Build Processes to Track Progress and Get Things Done

  • The importance of process
  • Identify and implement team processes
  • Track results Provide updates Deal with problems

If you want predictable results, follow the recipe.

—Renie Francke

Along with being a fabulous person, my Aunt Renie was the consummate baker. She made amazing desserts. Every time she set out to bake, she pulled out one of her many recipe books. She had made these recipes, successfully, hundreds of times and knew most by heart. Even so, she still looked up the recipe. When I asked her if she ever just winged it, she said, "If you want predictable results, follow the recipe."

The Importance of Process

Just as my Aunt Renie taught me, there is a relationship between ...

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