STEP TEN:
Reward and Celebrate Success
- The importance of recognition
- Types of recognition
- Things to consider when rewarding success
- Companies that care
- Can recognition backfire?
Uncover what is important to each team member. That is what will motivate them to do their best.
—Julie Jacques
My friend Lisa was working virtually on a team as a Level 2 Help Desk resource. She found communication to be difficult; often she did not get what she needed. She would participate in regular meetings with the team, but the manager didn't reach out to her. There was never any feedback—either positive or constructive. No one even acknowledged that work was getting done.
At the end of a status meeting, the manager wrapped things up and announced that ...
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