Visualizing Value: How to Align Teams with Experience Mapping
Jim Kalbach explains how he uses maps as collaborative tools, highlighting the importance of value alignment, and demonstrates how to engage others in workshops and exercises.
Vintage map. (source: PublicDomainPictures.net)
This webcast originally aired on October 6, 2016.
To learn more from Jim Kalbach, check out his session Mapping experiences: From insight to action at the O’Reilly Design Conference in San Francisco, March 19-22, 2017.
