Situation normal: All fouled up
Richard Cook and David Woods examine the problems and potential in Internet-facing business incident response.
![Crumbled Wall.](https://www.oreilly.com/content/wp-content/uploads/sites/2/2020/01/2491678072_a447708530_o_crop-7fe106a82ef9f8dc13b173810890c5a4.jpg)
This is a keynote presentation from Velocity in New York 2016. Watch more full keynotes from the event.
Richard Cook and David Woods examine the problems and potential in Internet-facing business incident response.
This is a keynote presentation from Velocity in New York 2016. Watch more full keynotes from the event.